One of the few requirements for Built Intelligence content to play is to have Cookies, Java and Flash enabled on your browser. As BI suggest that Google Chrome is currently the preferred browser, this helpsheet is designed to show users the easy way to check the appropriate settings...
On Google Chrome, you may need to check the default settings. To do so, with Chrome open click on the CUSTOMISE AND CONTROL GOOGLE CHROME button in the top right hand corner (the three dots on top of one another found under the CLOSE option).
This will bring up the SETTINGS. Go to the bottom of the list and click on the ADVANCED link.
This will open up further options so now click on the CONTENT SETTINGS button under the PRIVACY AND SECURITY heading (Penultimate item on the list).
You may need to TURN OFF the ASK FIRST slide for Flash, or add http://lms.builtintelligence.com to the ALLOW options.